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All extension numbers on either campus can be dialed from any AUC landline phone with only four digits. If dialing from off campus, all AUC extensions numbers must be preceded by the appropriate prefix:
AUC New Cairo Campus Prefix: 2615
AUC Downtown Campus Prefix: 2797
Emergency numbers
- For All Emergency Situations:
Dial 0 (zero), AUC operator, if from an AUC phone, on either campus. If not on campus, dial 19282.
These numbers are available 24/7. The operators speak both Arabic and English and are specifically trained to respond quickly and reliably to emergency situations.
- For Medical Emergency Situations:
| ON CAMPUS |
| AUC New Cairo Campus |
From AUC landline, dial ext. 4000 |
From mobile phone, dial 2615 4000 |
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| AUC Down Town Campus (until 5pm) |
From AUC landline, dial ext. 5000 |
From mobile phone, dial 2797 5000 |
| OFF CAMPUS |
| From landline or mobile, dial 19282 |
Useful numbers
* Bus Service Hotline (Family Transport)
mobile 016 222 2904, from 8:00 am to 4:00 pm, on weekdays.
* CIB Bank, ext. 2471
* Campus Operator, dial 0 from an AUC phone on either campus. If not on campus, dial 19282.
* Clinic, New Cairo Campus, ext. 3907 / 3916 / 3910; Tahrir Square Campus, ext. 6747 / 6099 / 6100.
* CTMS (Classroom Technologies and Media Sevices), for classroom technology assistance in University Supported Classrooms, CTMS, dial 1010.
* Furniture and curtains, ext. 2222
* AUC ID activation, ext. 4114
* Parking, ext. 2222
* Golf Cart, 0100075735
* Payroll, contact Mrs. Susan at ext. 2322 or Mrs. Fahima, at ext. 2334.
* PC support (software, antivirus, etc.), contact University Academic Computing Technologies, UACT (the former Academic Computing Services, ACS) at ext. 3755 / 3759 / 3760, Hazem Hassib 018 88565 08 any time, or by e-mail at acs@aucegypt.edu.
* Maintenance (including air condition, electricity, painting, carpentry, keys (with the exception of electronically activated AUC IDs), contact the Facilities and Operations Services Center at ext. 2222 or by e-mail at facilities@aucegypt.edu. It also handles Hall Reservation and Parking (permit reservation, etc.).
* Security, ext. 2454
* Telephone and network (phone, Internet, E-mail log-in, etc.), contact UTI Helpdesk (University Technology Infrastructure), formerly known as UNS, at ext. 1200 or by e-mail at support@aucegypt.edu.
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