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Management Center
Director: Amr K. Mortagy
Associate Director: Sherif Kamel
The School of Business, Economics and Communication at the American University in Cairo is home to the Management Center. The Management Center fosters the acquisition and dissemination of executive training and knowledge. The Management Center's cornerstone was laid in 1987, as a gift to the American University in Cairo from a long-time benefactor and philanthropist, Sheik Abdul Latif Jameel, expanding and improving upon the management programs begun at the university in 1966. Since then, the Management Center has continued to provide the Egyptian, Middle Eastern and international communities with a base that both teaches classical management theory and practices, through the continuous introduction of innovative programs, incorporating the latest management concepts and techniques.
The Management Center focuses on the formulation of alliances and partnerships with government, public and private sector enterprises, in an effort to:
Develop and deliver quality professional training programs
Provide business organizations with technical assistance and on the job training
The Management Center conducts specific programs tailored to meet the needs of organizations in different disciplines. These programs integrate the theoretical and practical components of the topics at hand and localize the programs to the current and local settings relevant to the organization.
The Management Center houses three training institutes: Institute of Management Development (IMD), Institute of Banking and Finance (IBF) and Institute of Quality Management (IQM).
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Institute of Management Development (IMD)
Director: Sherif Kamel
The Institute of Management Development (IMD) was founded in 1976 to provide the professional development seekers with a strong foundation in current theory, and the latest management concepts and techniques. The mission of the Institute of Management Development is to consistently strive to deliver and provide quality services in executive training and professional development. To achieve this, the institute affiliates with reputable international institutions offering the latest in management concepts.
In fulfilling its mission, the Institute of Management Development is currently offering the following postgraduate diplomas and professional certificates as part of its portfolio of programs which also includes an executive seminar series:
- The American University in Cairo's Healthcare and Hospital Management Diploma.
This is a postgraduate diploma accredited by the Supreme Council of Universities. The diploma encompasses six courses covering the following areas: management functions, human resource strategies, marketing, information systems, finance and accounting, and total quality management (improving medical performance).
- The American University in Cairo's Executive Management Diploma. This is a postgraduate diploma accredited by the Supreme Council of Universities. This three-semester program offers a comprehensive overview of management issues. The diploma encompasses three courses covering the following areas: management functions, organizational behavior and business functions.
- The American University in Cairo's Human Resource Management Diploma. This is a post-graduate diploma accredited by the Supreme Council of Universities. The diploma focuses on issues of planning, directing and development of human resources in organizations. The diploma encompasses six courses covering the following areas: human resource planning, staffing, development and evaluation, compensation, governance and human resource information systems.
- The American University in Cairo's Professional Certificate in Sales Management. The sales management professional certificate is designed to prepare sales professionals with essential management skills to enable them to compete and grow in today's professional environment. The certificate encompasses three courses covering the following areas: principles of sales management, the selling process and management of sales personnel.
- The American University in Cairo's Professional Certificate in Security, Industrial Safety and Environmental Protection. This professional certificate covers three areas, namely, buildings security, industrial safety, environmental protection and counterfeiting and faking. Building security covers the modern techniques for building protection, the modern methods of controlling buildings, planning for handling fires, emergencies and natural disasters, and the modern methods of investigating internal accidents. Industrial safety and environmental protection covers the effective planning for fire prevention, raising the safety standards for manufacturing buildings, and the security procedures for handling toxic petroleum. The final area of counterfeiting and faking covers the modern methods of detecting counterfeiting and faking of documents and currencies.
- The American University in Cairo's Professional Certificate in Entrepreneurship. The Professional Entrepreneurship Certificate is specifically designed to meet the needs of new entrepreneurs who wish to establish their own small business or enhance their career prospects through the development of entrepreneurial skills and competencies. The certificate encompasses four courses covering the areas of entrepreneurship: starting your own business, accounting principles for small businesses, small business management, and effective small business guerilla marketing.
- The American University in Cairo's Professional Certificate in Business Law. The business law certificate is designed to meet the professional needs of those seeking a career in representing business clients, whether large or small publicly or privately held domestic or international. The certificate encompasses eight courses covering the areas of introduction to the laws and regulations, government regulation of business, liability of the professional, contracts, credit and banking operations, negotiable instruments and the judicial system.
- The American University in Cairo's Professional Certificate in Information Technology Management. The professional certificate in information technology management emphasizes the abilities and techniques necessary for the effective handling of information and the development of technological skills. The certificate encompasses six courses covering the areas of information technology, information technology infrastructure, systems analysis, design and development, advanced information systems, strategic uses of information technology and issues of information technology management.
- The American University in Cairo's Professional Certificate in Electronic Business. The diffusion of information and communication technology has created an unprecedented new force in the global economy. The professional Electronic Business certificate is developed to address the needs and changes in the local and global markets. The certificate encompasses four courses covering the areas of eBusiness foundations, eBusiness strategy, eBusiness marketing and eBusiness environmental development.
- The American University in Cairo's Advanced Professional Certificate in Electronic Business. The diffusion of information and communication technology has created an unprecedented new force in the global economy. The professional Electronic Business advanced certificate is developed to address the needs and changes in the local and global markets. The advanced certificate encompasses seven courses covering the areas of eBusiness foundations, eBusiness strategy, eBusiness marketing, eBusiness environmental development, eBusiness banking and finance, eBusiness development and integration and eBusiness startup.
In parallel to the American University in Cairo's diplomas and professional certificates, the Institute of Management Development allies with the following international educational and professional institutions, to offer their accredited reputable professional diplomas and certificates.
- The Integrated Marketing Communications Diploma of the International Advertising Association (IAA).
The internationally recognized diploma is considered among the highest professional qualifications in the growing fields of marketing, communication and advertising. The International Advertising Association, in collaboration with the Institute of Management Development diploma encompasses eight courses covering the following areas: principles of marketing, principles of advertising, marketing research, consumer behavior, advertising strategies, media fundamentals, integrated marketing communication and desktop publishing.
- The Marketing Certificate of the Chartered Institute of Marketing (CIM). In a fast changing world of employment, it is particularly useful for those moving into marketing roles from other backgrounds to learn marketing fundamentals. This British professional certificate, in collaboration with the Institute of Management Development covers the areas of marketing fundamentals, customer communication, marketing environment and marketing in practice.
- The Advanced Marketing Certificate of the Chartered Institute of Marketing (CIM). This advanced certificate is ideal for marketers concerned with managing the marketing process at an operational level and those interested in building on their knowledge with a future in management role in mind. The British professional certificate, in collaboration with the Institute of Management Development covers the areas of marketing operations, marketing customer interface, management information for marketing decisions and effective management for marketing.
- The International Trade Marketing Specialist Certificate of the International Import-Export Institute (IIEI). The International Import-Export Institute (IIEI), the international authority certifying the proficiency of import export trade professionals worldwide, is offering in collaboration with the Institute of Management Development the Certified International Trade Marketing Specialist program. The certificate encompasses three courses covering the areas of exporting and importing skills, global culture and global marketing.
- The International Trade Professional Certificate of the International Import-Export Institute (IIEI). The International Import-Export Institute (IIEI), the international authority certifying the proficiency of import export trade professionals worldwide, is offering in collaboration with the Institute of Management Development the Certified International Trade Professional program. The certificate encompasses six courses covering the areas of exporting and importing skills, global culture and global marketing, global finance, documentation for the global village, and 21st century international logistics.
- The Edinburgh Business School, Heriot-Watt University "Distance Learning" MBA. The Institute of Management Development has been approved by the 80 year old, Edinburgh-based University as its support center in Egypt, offering in-class teaching of its distance learning MBA. Heriot-Watt University has been awarded the Royal British Charter in 1966, and today it is considered one of the largest universities in the United Kingdom
- BeckerConvisor/Devry Certified Management Accountant (CMA) Exam Review Program. This program prepares candidates for the CMA exam by reviewing the following four parts. The first part includes economics, finance, and management. The second part covers financial accounting and reporting. The third part includes management reporting, analysis and behavioral issues. The fourth part focuses on decision analysis and information systems.
- BeckerConvisor/Devry Certified Public Accountant (CPA) Exam Review Program. This program infuses the latest technology into classrooms to enhance Becker's proven work-and-remember learning system in preparing candidates for the CPA exam, which consists of four parts; financial accounting and reporting, auditing, business law and accounting and reporting.
- BeckerConvisor/Devry Certified Financial Analyst (CFA) Exam Review Program. This program is divided into three levels. Candidates must complete three exams sequentially. They may sit for only one examination each year. Level I of the program focuses on the tools and concepts of investment valuation and portfolio management. Level II focuses on asset valuation. Level III focuses on portfolio management and asset allocation.
The American Society of Civil Engineers (ASCE)'s Construction Project Supervisors Certificate. The objective of this certificate is to master the construction project structure and to stay abreast with the recent developments in the engineering field. The certificate encompasses five courses covering the areas of construction project administration and claims avoidance, management and leadership skills for new engineers, planning, usage, and analysis of project scheduling, preparing civil engineers to work effectively and financial analysis, marketing, and human relations. The certificate is delivered by the Institute of Business Development, in collaboration with the Institute of Management Development.
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Institute of Banking and Finance (AUC/IBF)
Director: Ashraf Sami
The Institute of Banking and Finance was founded in 1987 to meet the increasing need for specialized programs in the areas of banking, finance and investment. Due to the introduction of new economic systems and the expansion of international banking and the promotion of foreign investments in Egypt and the Middle East, the institute caters to the needs of professionals and executives by introducing them to the latest trends and applications in the areas of international business, foreign investment, corporate finance, and investment banking.
The Institute of Banking and Finance implements a number of programs and certificates addressing local needs and requirements, offering the following programs among its portfolio of courses and programs:
- The American University in Cairo's Personal/Retail/Consumer Banking Professional Certificate.
Personal/Retail/Consumer Banking is an important trend for major worldwide banks and financial institutions. It is critical in combating today's fierce competition and globalization, hence meeting and satisfying the needs of the most important segment in the market. This certificate emphasizes the retail banking concepts, theories, products, services as well as the main distribution channels.
- The American University in Cairo's Finance and Investment for Businessmen and Non-Financial Managers Program. This program has been especially designed to meet the needs of businessmen and non-financial managers with background in finance and investment to help them manage and direct their businesses towards profitability and achieve a competitive edge in the marketplace.
- The American University in Cairo's Certified Banking Credit Analyst (CBCA) Program. This program focuses on all aspects of banking credit whether short-term, medium-term or long-term. It includes concepts and theories that creditors need to familiarize with, involving the credit environment through case studies and applications to reflect real-case situations from the market in Egypt.
- The American University in Cairo's Certified Corporate/Project Finance Specialist (CCPFS) Program. In the increasingly competitive Egyptian environment, companies need to make sure that they are properly developing a practical approach to their corporate and project finance strategies. This program provides technical and theoretical approaches to a variety of financial techniques. The program provides a comprehensive coverage of all associated opportunities and risks with each type of project.
- The American University in Cairo's Certified Investment Specialist (CIS) Program. This program is designed for participants interested in building a strong foundation in the areas of capital market and investment. The program applies mainly to the Egyptian capital market, providing exposure to the structure of all major instruments, as well as the analysis and techniques for trading securities and brokerage. It covers financial restructuring, mergers and acquisitions, asset management and investment banking.
The American University in Cairo's Certified Asset Management Specialist (CAMS) Program. This program provides participants with a thorough introduction to the instruments and concepts of portfolio management. Participants will learn to effectively use market instruments in constructing and managing a portfolio, the mathematics of these instruments, as well as practical application of the theories studied. |
Institute of Quality Management (IQM)
Director: Samia Abdel Latif
Established in 1994, the Institute of Quality Management became one of the pioneering institutions in total quality management in Egypt and the Middle East. The institute promotes quality disciplines and systems in the business and healthcare sectors. It offers a wide range of educational, training and technical assistance programs for organizations and individuals in the area of quality management. The Institute of Quality Management is supported by a team of experienced, qualified practitioners with substantial hands-on experience to turn quality management principles and concepts into practice. The institute's programs and activities are divided into segments namely, education and training for the business sector and education and training for healthcare providers.
Programs Offered for the Business Sector
- The American University in Cairo's Total Quality Management and ISO Systems Implementation Diploma.
This is a post-graduate diploma accredited by the Supreme Council of Universities. The program is designed to qualify participants to be successful quality managers and provide them with the necessary skills to lead their companies when establishing quality, or environmental management systems that satisfy the requirements of international standards such as ISO 9000 and ISO 14000. The program also provides participants with about 70% of the body of knowledge of the certified quality manager certificate from the American Society for Quality (ASQ).
The American University in Cairo's Quality Technicians Professional Certificate. The certificate is designed for quality technicians who perform quality problems analysis, prepare inspection plans and work instructions, measure process performance, and prepare formal reports using fundamentals statistical methods. The certificate duration is two semesters, it is offered in Arabic to ensure that participants gain the maximum benefit.
The American University in Cairo's Quality Skills Training Programs. The Institute of Quality Management offers a wide range of short and intensive courses that provide participants with skills needed for the implementation of ISO-based systems. These courses are from 3 - 5 days long.
The American University in Cairo's Industrial Operations Training Programs. The Institute of Quality Management provides short and intensive training programs in the area of industrial operations management. The institute provides several standard programs in addition to a wide range of contractual programs that are organized upon customer request.
The American Society for Quality (ASQ) Certified Quality Manager (CQM) Program. This certificate prepares participants for the exam of certified quality manager held by the American Society for Quality (ASQ). This exam was held for the first time in Egypt in October 2000 at the premises of the Institute of Quality Management, which is one of ASQ's international organizations. The Institute of Quality Management has developed the training material required to cover the body of knowledge for the certified quality manager exam and continuously work to make the program competitive and unique in the marketplace.
Programs Offered for the Healthcare Sector
- The American University in Cairo's Total Quality Management for Healthcare Reform Diploma.
This is a three-semester post-graduate diploma accredited by the Supreme Council of Universities. Each semester is twelve weeks long and covers two courses. Classes meet once a week. The six courses of the diploma are designed to provide the participants with the necessary background, together with hands-on-experience to implement what is learned in real practice context. The participants receive about 70% of the body knowledge required for the exam of the Health Care Quality Certification Board.
The American University in Cairo's Quality Improvement Tools for Healthcare Program. The objective of this program is to identify specific methods for improving healthcare services. The program states the key stages in developing organization wide quality improvement management systems.
Developing organizational Standards for the Egyptian Healthcare Sector. The Institute of Quality Management was approached by the Ministry of Healthcare to conduct a pilot project to assist healthcare organizations affiliated with the Ministry of health to establish their own total quality management systems. The project concentrated on six pilot organizations, and aimed at establishing a quality system that is based on the actual requirements of the healthcare sector. The project team members are doctors from the six organizations, who were previously trained by IQM on total quality management and quality improvement and were qualified as quality specialists. |
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